*Important Note: Please be advised that during this Covid-19 pandemic, the item's arrival is expected to be a bit later than usual in 1-2 weeks of delivery time.
1/Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
We partners with global merchant and artisans in order to provide you the best prices and the most interesting products. This mean that your order ship from global areas such as Canada, Thailand, Tibet, Hongkong, Indian, etc...
Because we ship directly from our partners in these countries, your items may take 2-4 weeks to arrive and be shipped separately in several packages. Please do not panic if it does not show up immediately, it's on the way to your shipping address.
We offer international shipping options, no matter where you are, you can buy from us!
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout. We apply Free Shipping Worldwide at some promotions.
3/Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 3-5 days.
When we have shipped your order, it can't be cancel at that time.
4/Customs, Duties and Taxes:
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).